TERMS AND CONDITIONS

ARTICLE 1: SCOPE

These Terms and Conditions (T&C) govern the contractual relationship between ULTRAS-SITES (the Provider) and its client (the Client) in the context of website creation and associated services.

ARTICLE 2: SCOPE OF SERVICES AND DELIVERABLES

Services included: Services include the design, development and delivery of a website according to agreed specifications in the quote. Features, pages and graphic elements are detailed in the accepted quote.

Revisions: The Provider commits to performing necessary revisions within the scope of the initial quote (generally 2 to 3 revision cycles). Substantial modifications or additions of features not initially planned are subject to a supplementary quote.

Deliverables: Functional website, source code, technical documentation (if applicable), training on use (if provided in the quote).

ARTICLE 3: DELIVERY TIMELINES

The delivery timeline starts once all Client assets are received (texts, logo, photos, key information) and the wireframe or structure mock-up is validated. Times given are for guidance only. A delay cannot justify cancellation of the order or give rise to damages, unless explicitly stated otherwise.

ARTICLE 4: PAYMENT AND TRANSFER OF INTELLECTUAL PROPERTY

Currency: The currency is the one shown on the accepted quote (no imposed conversion).

Payment: Prices are as per the quote (CHF, EUR or other). Payment is made by secure link, according to the terms defined in the quote (generally 30% on order, balance on delivery). The client receives an invoice in line with international B2B requirements.

Intellectual property: Source code, configuration files, database (if applicable) and intellectual property of the developed site are transferred to the Client after full final payment. The Client becomes the exclusive owner of the produced code. The Provider retains only the right to use the code for portfolio reference purposes, unless otherwise agreed.

Deliverables: The Provider commits to delivering to the Client all source files, technical documentation (if applicable) and necessary access for project delivery.

ARTICLE 5: MAINTENANCE

Maintenance includes bug fixes, security updates and technical corrections. New features, major modifications or design evolutions are considered additional services and require a separate quote.

ARTICLE 6: HOSTING

Free hosting is offered via Cloudflare Pages subject to eligibility and respect of traffic and usage limits. In case of exceeding the free plan limits or specific needs (high bandwidth, advanced features), paid hosting solutions may be proposed. The Client may also choose their own hosting provider.

ARTICLE 7: LIABILITY AND OBLIGATIONS

Provider's liability: The Provider commits to exercising all necessary care in the execution of the service. Its liability can only be engaged in case of proven fault and limited to the total amount of the service. The Provider cannot be held liable for indirect damages, data loss, loss of business or lost profits.

Client's liability: The Client is solely responsible for the content (texts, images, videos) provided for their site. They guarantee having the necessary rights on this content and commit not to disseminate illicit, defamatory content or content infringing third-party rights. The Client commits to providing necessary information and documents within agreed deadlines to allow proper execution of the service.

ARTICLE 8: PERSONAL DATA PROTECTION (GDPR)

Data collected: Personal data collected via contact forms (name, email, message) is processed by ULTRAS-SITES.

Purposes: Processing of your contact request, response to your questions, commercial follow-up.

Legal basis: Consent (contact form) and legitimate interest (commercial follow-up).

Retention: Data is retained for the duration necessary for the above purposes, and at most 3 years from the last contact.

Your rights: In accordance with GDPR, you have a right of access, rectification, deletion, limitation, portability and opposition regarding your data. You may also withdraw your consent at any time.

Supervisory authority: CNPD (Comissão Nacional de Proteção de Dados) - www.cnpd.pt (primary authority). You may also contact your country's data protection authority.

Contact: To exercise your rights, contact us at: contact@ultras-sites.com

ARTICLE 9: APPLICABLE LAW AND DISPUTE RESOLUTION

Applicable law: These T&C are governed by Portuguese law. Any dispute relating to the interpretation and execution of these T&C falls under the jurisdiction of Portuguese courts.

Amicable settlement: In case of dispute, the parties commit to seeking an amicable solution before any legal action. Failing amicable agreement within 30 days, the dispute will be brought before competent courts.

Mediation: In accordance with applicable legislation, the parties may resort to mediation to attempt to resolve their dispute.