TERMS AND CONDITIONS

ARTICLE 1: SCOPE

These Terms and Conditions (T&C) govern the contractual relationship between ULTRAS-SITES (the Provider) and its client (the Client) in the context of website creation and associated services.

ARTICLE 2: SCOPE OF SERVICES AND DELIVERABLES

Services included: Services include the design, development and delivery of a website according to agreed specifications in the quote. Features, pages and graphic elements are detailed in the accepted quote.

Revisions: The Provider commits to performing necessary revisions within the scope of the initial quote (generally 2 to 3 revision cycles). Substantial modifications or additions of features not initially planned are subject to a supplementary quote.

Deliverables: Functional website, source code, technical documentation (if applicable), training on use (if provided in the quote).

ARTICLE 3: DELIVERY TIMELINES

The delivery timeline starts once all Client assets are received (texts, logo, photos, key information) and the wireframe or structure mock-up is validated. Times given are for guidance only. A delay cannot justify cancellation of the order or give rise to damages, unless explicitly stated otherwise.

ARTICLE 4: PAYMENT AND TRANSFER OF INTELLECTUAL PROPERTY

Currency: The currency is the one shown on the accepted quote (no imposed conversion).

Payment: Prices are as per the quote (CHF, EUR or other). Payment is made by secure link, according to the terms defined in the quote (generally 30% on order, balance on delivery). The client receives an invoice in line with international B2B requirements.

Intellectual property: Source code, configuration files, database (if applicable) and intellectual property of the developed site are transferred to the Client after full final payment. The Client becomes the exclusive owner of the produced code. The Provider retains only the right to use the code for portfolio reference purposes, unless otherwise agreed.

Deliverables: The Provider commits to delivering to the Client all source files, technical documentation (if applicable) and necessary access for project delivery.

ARTICLE 5: MAINTENANCE

Maintenance includes bug fixes, security updates and technical corrections. New features, major modifications or design evolutions are considered additional services and require a separate quote.

ARTICLE 6: HOSTING

Free hosting is offered via Cloudflare Pages subject to eligibility and respect of traffic and usage limits. In case of exceeding the free plan limits or specific needs (high bandwidth, advanced features), paid hosting solutions may be proposed. The Client may also choose their own hosting provider.

ARTICLE 7: LIABILITY AND OBLIGATIONS

Provider's liability: The Provider commits to exercising all necessary care in the execution of the service. Its liability can only be engaged in case of proven fault and limited to the total amount of the service. The Provider cannot be held liable for indirect damages, data loss, loss of business or lost profits.

Client's liability: The Client is solely responsible for the content (texts, images, videos) provided for their site. They guarantee having the necessary rights on this content and commit not to disseminate illicit, defamatory content or content infringing third-party rights. The Client commits to providing necessary information and documents within agreed deadlines to allow proper execution of the service.

ARTICLE 8: PERSONAL DATA PROTECTION (GDPR)

Data collected: Personal data collected via contact forms (name, email, message) is processed by ULTRAS-SITES.

Purposes: Processing of your contact request, response to your questions, commercial follow-up.

Legal basis: Consent (contact form) and legitimate interest (commercial follow-up).

Retention: Data is retained for the duration necessary for the above purposes, and at most 3 years from the last contact.

Your rights: In accordance with GDPR, you have a right of access, rectification, deletion, limitation, portability and opposition regarding your data. You may also withdraw your consent at any time.

Supervisory authority: CNPD (Comissão Nacional de Proteção de Dados) - www.cnpd.pt (primary authority). You may also contact your local authority: CNIL (France — www.cnil.fr), AEPD (Spain — www.aepd.es) or your national data protection authority.

Contact: To exercise your rights, contact us at: contact@ultras-sites.com

ARTICLE 9: QUOTE VALIDITY

Unless otherwise stated in writing, each quote issued by the Provider is valid for 30 days from its issue date. After this period, the quote becomes void and a new quote may be issued upon request, possibly under updated terms.

ARTICLE 10: B2B RELATIONSHIP — NO WITHDRAWAL RIGHT

ULTRAS-SITES services are provided exclusively in the context of business-to-business (B2B) relationships. By contracting, the Client declares acting for professional purposes and acknowledges that consumer-protection provisions (notably the 14-day withdrawal right) do not apply to this contractual relationship.

ARTICLE 11: LATE PAYMENT PENALTIES

In accordance with European legislation on late payments between businesses (Directive 2011/7/EU, transposed in particular by DL 62/2013 in Portugal), any payment not made by the due date will automatically incur, without prior formal notice:

• late-payment interest calculated at the ECB reference rate plus 8 percentage points;

• a fixed recovery fee of €40, without prejudice to any additional compensation in case of actual costs incurred.

ARTICLE 12: CONFIDENTIALITY

Each Party undertakes to keep strictly confidential all information, documents, technical, financial or commercial data received from the other Party in the course of the service, and not to disclose them to third parties without prior written consent — except to subcontractors strictly necessary for the execution of the project. This obligation remains valid throughout the contract and for three (3) years after its termination.

ARTICLE 13: FORCE MAJEURE

Neither Party may be held responsible for a breach of its obligations if such breach results from a force majeure event as defined by case law (natural disaster, pandemic, major network infrastructure failure, public authority decision, etc.). The affected Party shall notify the other in writing as soon as possible, and contractual obligations shall be suspended for the duration of the event. If the situation continues beyond 30 days, either Party may terminate the contract without penalty, with sums due for services already performed remaining payable.

ARTICLE 14: PARTIAL INVALIDITY

If one or more provisions of these T&C were declared null or unenforceable under any law, regulation or final court decision, the other provisions would retain their full force and scope. The Parties would then endeavour to replace the invalid provision with a valid one having equivalent legal and economic effects.

ARTICLE 15: APPLICABLE LAW AND DISPUTE RESOLUTION

Applicable law: These T&C are governed by Portuguese law. Any dispute relating to the interpretation and execution of these T&C falls under the jurisdiction of Portuguese courts.

Amicable settlement: In case of dispute, the parties commit to seeking an amicable solution before any legal action. Failing amicable agreement within 30 days, the dispute will be brought before competent courts.

Mediation: In accordance with applicable legislation, the parties may resort to mediation to attempt to resolve their dispute.